![]() This patch was made available for download from the BMC Electronic Product Distribution (EPD) site in October 2020. ![]() You must install Patch 02 on top of the Remedy platform version 20.02. If you are a BMC Helix ITSM subscriber, BMC plans to upgrade your SaaS environments before the end of 2020 to replace the Flash-based capabilities, which will be scheduled in coordination with you.įor Remedy on-premises, BMC has delivered replacement capabilities for these remaining Flash-based capabilities via 20.02 Patch 02 (20.02.02) release for the Remedy platform components (Remedy AR System Server, Remedy Mid Tier, CMDB, and Atrium Integrator). ![]() Are there any upgrade requirements to get the replacements of Adobe Flash-based capabilities in ITSM ?
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